The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Chicago, IL | 687 |
Houston, TX | 433 |
Philadelphia, PA | 302 |
Washington, D.C., DC | 230 |
Seattle, WA | 206 |
Atlanta, GA | 190 |
Denver, CO | 189 |
Salt Lake City, UT | 160 |
Detroit, MI | 140 |
Minneapolis, MN | 136 |
Sacramento, CA | 132 |
Indianapolis, IN | 127 |
Brooklyn, NY | 111 |
San Francisco, CA | 103 |
Portland, OR | 102 |
Miami, FL | 101 |
Boston, MA | 89 |
Pittsburgh, PA | 87 |
Orlando, FL | 79 |
Oakland, CA | 62 |
Charlotte, NC | 58 |
Tampa, FL | 58 |
Baltimore, MD | 56 |
New York City, NY | 56 |
Jacksonville, FL | 49 |
Phoenix, AZ | 44 |
Nashville, TN | 41 |
Dallas, TX | 37 |
Reno, NV | 36 |
Albuquerque, NM | 36 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Cyndi ☮️💙 (@cynmax3) reported fromLoveland, Colorado
@VicLombardi @Avalanche @nuggets I quit Comcast YEARS ago!!! Never again…..
- Pete Keen (@zrail) reported
Back on my bullsh*t about hyperconverged home network services.Back in February I purchased a relatively powerful machine to build a firewall out of because I thought, if I just wish hard enough, @Xfinity would give me Gigabit Pro and I would need a DIY router.
- chu ❤️ (@ilychuwu) reported
@YoloAnonymousRL that’s more rough than what i’m dealing with… xfinity gotta fix these issues cause wtf
- Bink Bink Coleman (@BinkColeman) reported
@xfinity OMG i've been on the phone for 2 hours an 30 mins. And another person with another accent. Yall are getting paid off our backs and when there is a complaint from our end yall make it's like our fault Again evry month its something else. I do believe that yall are in the
- Joe Aragon (@AragonJoe) reported
@jimbcbs4 Comcast sucks!!!
- Nuke (@nuke4224) reported
@maxeygoatt @NinjaBands Agree parking would be bad, but this would make options for pre/post game so much better. Right now the only option is the comcast live spot.
- chaos gremlin (@iAm_Not_Sara) reported
@comcast @Xfinity when are you going to fix your internet? We have outages every single day now, this latest one has lasted since midnight last night. It's ridiculous that I've had to use my mobile hotspot every single day this month for as much as we pay.
- Martys Better (@dirtydevilfan) reported
In Colorado, if you have comcast, which is the main TV provider, you can’t watch Nuggets, Rockies, or Avalanche games because they’re beefing with Altitude Sports. Imagine if that happened in NY/NJ with optimum & MSG Network. The people would be rioting.
- ʟᴀᴜʀᴇɴ 🌱 (@laurenhamel) reported
@Xfinity can someone help me make sense of my bill?
- Mach1_Gaming (@Mach1_G) reported
@comcast not sure who thinks comcast users DONT want to watch our own local sports teams play.. but man, seeing that comment from one of your people straight pissed me off as a customer of you guys.
- sad onion knight (@AlecMackowiak) reported
and by this I mean I want xfinity to **** themselves up the ******* ***
- Bink Bink Coleman (@BinkColeman) reported
just setting people up to ruin our lives. People are put here accounting for evey dollar. And @xfinity just plays with that and tell you 1 thing when they really mean another. Get us for our money and then the problems begin. I don't know why corporations keep getting away withit
- Doug Wolfe - WAND TV (@WANDTVDoug) reported fromDecatur, Illinois
Comcast - Took down my TV service on Wednesday for 2 hours to do some work. Service has not come back. Now sending a person to look at it on MONDAY. 😐
- DistantObserver (@DistantObserve3) reported
@kylekeefetv @comcast Comcast is evil. They are simply content to take our money. There is so much garbage in my “package” and these are channels that I have ZERO interest in watching. I have dozens and dozens of channels and of which I primarily rotate thru like 5
- Eric Goodman (@EricGoodman) reported
It's my understanding that DISH Network offered Altitude an a la carte package for its subscribers to pay for the Nuggets and Avalanche per month. Altitude turned it down.Can't say this with 100% certainty, but guessing Comcast offered Altitude the same thing.
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