(7 Fixes) Crunchyroll Not Working On Roku [Updated 2023] (2024)

What’s more annoying than filler episodes?

Having the time to watch but all of a sudden, your Roku won’t play Crunchyroll.

You don’t need to collect all 7 Dragon Balls to fix this problem.

I’ve got some quick fixes so you can resume your favorite anime.

Continue reading to learn more about:

• How to reset Crunchyroll on Roku.
• 7 easy fixes for Crunchyroll not working on Roku.
• Common problems that cause Crunchyroll issues on Roku.
• And a lot more…

Why is Crunchyroll not working on Roku?

Crunchyroll isn’t working on your Roku because the app has corrupted data. Other concerns include your internet connection, issues with your Roku device and its firmware, and the app’s servers. Ensure that you update your account on the streaming service too.

Crunchyroll not working on Roku: 7 fixes

#1: Reset Crunchyroll on Roku

Streaming services like Crunchyroll store data and cache constantly. This is done to make loading times faster.

However, the data it saves can be corrupted over time. This can cause slower performance for your app.

Worse, it can stop the app from functioning completely.

It’s best to reset or reinstall the Crunchyroll itself first.

How to reinstall Crunchyroll on Roku

1. Press the Home button on your Roku remote.
2. Press the right arrow button on the remote.
3. From the next screen, choose Crunchyroll.
4. Highlight the app and press the asterisk button on the remote.
5. Select Remove Channel.
6. Head back to the main menu and head to Streaming Channels.
7. Search for Crunchyroll.
8. Select Add Channel.

After reinstalling, try running the app again to see if the bug has been fixed.

Reminder: This is a hard reset that should clear out the problems.

However, if you want to try a quick fix, do a soft reset instead.

1. Close Crunchyroll.
2. Turn off your Roku.
3. Leave it off for 15-30 secs.
4. Turn on Roku again and relaunch Crunchyroll.

#2: Reset your Roku

Since you’ve reset the app, reset the device too.

Again, this also clears potential bugs and issues that are preventing Crunchyroll to run.

For a Roku device, you can reset by:

1. Press Home on your Roku remote.
2. Select Settings.
3. Select System.
4. Select Power,
5. Select System Restart.

Note: A more drastic step would be to factory reset your Roku.

This is a necessary step especially if Crunchyroll and other apps on your Roku aren’t working properly.

How to factory reset your Roku

1. Press Home on your Roku remote.
2. Look for Settings.
3. Select System.
4. Select Advanced System Settings.
5. Select Factory Reset.
6. Select Factory Reset Everything.

Note: A factory reset restores your Roku to its basic settings. It deletes all of your downloaded apps.

Additionally, it logs out your accounts from all pre-installed software too.

#3: Clear the cache on your Roku

Your device will save data and memory for every app that you use and website that you visit.

This helps your Roku load those apps and websites faster.

However, as I’ve said a while back…

Data can be corrupted.

As a result, your Roku device can start to have problems.

To avoid this, you have to clear the cache on your Roku. And here’s…

How to clear your Roku’s cache

1. Press Home 5 times.
2. Press the Up button once.
3. Press the Rewind button twice.
4. Press the Fast Forward button twice.

#4: Check your internet connection

You need a stable and good connection to stream your favorite anime.

For Crunchyroll, the minimum internet speed to have is 3 Mbps.

However, if you want higher-quality streams, aim for at least 25 Mbps.

So, check how much internet speed you’re getting through Roku.

I suggest using Fast or Ookla on Web Browser X or Poprism Web Browser on your Roku device.

You’re getting low speeds, but your data plan says otherwise?

Here are some tips to improve your connection:

Power cycle your router

1. Turn off the router.
2. Unplug it.
3. Hold the power button for 15-30 seconds.
4. Turn it back off again.

Switch to a wired connection

1. Get an ethernet cable and attach it to your router and your Roku device.
2. Wait for a few seconds for the wired connection to set up automatically.

Note: Only the Roku Ultra and the Roku Ultra LT have dedicated ethernet ports.

Sadly, all other Roku devices can connect only by Wi-Fi. Here are a few tips to improve wireless connections:

• If the router is too far, use a Wi-Fi repeater.
• Disconnect all other devices from the Wi-Fi.
• Bring your router at least within 10 feet of your Roku.
• Make sure that nearby devices have their Bluetooth turned off.

#5: Check if the servers are running

The Crunchyroll servers aren’t always up and running.

Regular maintenance and server overloads can occur. And that’s why you can’t access Crunchyroll right now.

Use this Down Detector link to see if the service is accessible.

With this, you’ll need to wait for Crunchyroll to get the servers back up.

Be patient, though, maintenance updates are important for bug fixes.

Moreover, these can add new content to the platform too.

#6: Manage your subscription

Make sure that there’s enough funds on your payment method for your Crunchyroll subscription.

Without this, your membership won’t renew automatically.

Additionally, your renewal will not push through if any changes are made to your payment methods.

You can update your account details via Crunchyroll’s website.

Moreover, Crunchyroll has a free version.

However, you get access to select shows only.

In case this is your first time, here are Crunchyroll’s subscription plans:

Fan ($7.99/month)

1. No ads.
2. Access to the entire anime and manga library.
3. Watch new episodes an hour after Japan.
4. Stream on one device.

Mega-Fan ($9.99/month)

1. No ads.
2. Access to the entire anime and manga library.
3. Watch new episodes an hour after Japan.
4. Stream on four devices.
5. Offline viewing.

Mega-Fan ($79.99/year)

1. No ads.
2. Access to the entire anime and manga library.
3. Watch new episodes an hour after Japan.
4. Stream on four devices.
5. Offline viewing.
6. 16% discount on the monthly plan.

Ultimate Fan ($14.99/month)

1. No ads.
2. Access to the entire anime and manga library.
3. Watch new episodes an hour after Japan.
4. Stream on six devices.
5. Offline viewing.
6. Ultimate Fan member swag bag.
7. Access to exclusive merch.
8. $25 off of $100 purchase on Crunchyroll Store every three months.

As for payment options, you can use:

• Visa.
• Paypal.
• Mastercard.
• Paymentez.

#7: Contact support

You’ve used all of these tips, but Crunchyroll still won’t work?

Contact the Crunchyroll or Roku support team next.

Read also: (9 Fixes) Disney Plus Not Working On Roku